Support – Margaret Community Companion
Welcome to the support center for the Margaret Community Companion app. We’re here to help you get the most out of your city experience. Below you’ll find answers to common questions, troubleshooting tips, and ways to contact us.
🔧 Getting Started
Q: What is Margaret Community Companion?
A: It’s a mobile app that helps residents stay informed about local events, services, and city alerts. It also provides access to helpful links, city minutes, contact directories, and more.
Q: Do I need an account?
A: Most features are available without signing in. However, some administrative or personalized features (e.g., saved items, alerts) may require a login.
📍 Permissions & Privacy
Q: Why does the app request location access?
A: Location is used to show nearby events, city services, and neighborhood alerts. You can disable this in your device settings if preferred.
Q: Why does the app ask to use my microphone or photos?
A: These permissions support optional features like feedback, community submissions, or attaching files.
Read our full Privacy Policy for more.
🛠 Troubleshooting
Q: I’m not receiving notifications. What should I check?
- Ensure you’ve allowed notifications in your device’s system settings
- Make sure you’re signed in if alerts are tied to user preferences
- Ensure location services are active (for geo-targeted alerts)
Q: The app is crashing or behaving unexpectedly.
- Try force-closing and reopening the app
- Check for updates on the App Store or Google Play
- Restart your device
If issues persist, contact us below.
📬 Contact Us
For additional help, bug reports, or feedback, reach out:
- 📧 Email: support@margaretal.com
- 🌐 Website: https://margaretal.com/support